On-site Managed IT Support Services

We provide superior on-site support services on a short- or long-term basis. Since 1989, we accumulated an invaluable technical knowledge base and developed industry methodologies and best practices.

24X7 Help Desk Services

Our Help Desk Services personnel support most commercially available network operating systems, desktop operating systems, and desktop office applications. CNS will dependably and cost-effectively:

Supplement your existing staff
Support you when your staff is on leave
Temporarily fill open requisitions

Desktop Support Services

CNS provides the on site support and end-user Desktop support necessary to keep your company productive.

Our IT experts can help your business:

Instal new hardware or desktop platforms
Add peripheral equipment
Roll out large scale upgrades
Move to a different location
Help in day-to-day support and management

Senior Level Engineering Services

Our Certified Network and System Engineers bring knowledge and experience in the following areas:

Systems analysis
Directory services design
Application deployments
Enterprise-wide implementation expertise

Additionally, CNS project managers can help with:

Day-to-day management of enterprise migrations and technology deployments
Coordinate schedules
Vendor and resource management

For immediate support with a technical issue or to inquire about new services, please contact CNS at (916) 366-6566

Telephone Support

916-366-6566

Office Hours

CNS’s Regular Business Hours are Monday to Friday, 7 a.m. to 5 p.m.

We are closed on all major US holidays. Emergency after-hours support is available by calling our support line.

Email Support

If you have a support request, please email us at help@cns-service.com

Please note that this mailbox is only for support requests and only gets monitored during regular business hours.

Remote Assistance

If you are an existing client, please submit your support requests through our Client Login Portal. If this is an emergency that cannot wait until the next business day, we do offer after-hours support for existing clients. Many after-hours needs are simple or can be worked around until the next business day. If there is a situation regarding your network that is an emergency and cannot wait until the following business day, Capital Network Solutions, Inc. is here for you.

Need immediate network or server support?
Please call 916-366-6566 or fill out a Help Desk ticket.

In addition, we have strategically partnered with the industry’s top vendors for computer networking and network security. Through our strategic alliances we can leverage vast amounts of knowledge, enabling us to quickly get to the root of all your network and server support needs.